Welcome to Mai Vang Garden! By using our website and services, you agree to comply with the following terms and conditions, which serve as a legal agreement between Mai Vang Garden and you, the customer.
- General: This website is owned and operated by Mai Vang Garden. The terms "we," "us," and "our" refer to Mai Vang Garden. By using this site, you signify your agreement to these terms. If you do not agree, please refrain from using our site. We reserve the right to modify, alter, or update these terms at any time.
- Product Descriptions: We strive to be accurate in our product descriptions, but we do not warrant that all descriptions or content are fully accurate, complete, or error-free. Images on our website are for illustrative purposes only.
- Order Acceptance and Pricing: Certain orders may need to be canceled at our discretion. We reserve the right to refuse or cancel any order for any reason. If there is a pricing error or an issue fulfilling your order, we will contact you with further instructions or notify you of the cancellation.
- Payment: Full payment is required before dispatch. We accept payments through the methods outlined on our website.
- Shipping and Handling: Orders are typically dispatched within 1-2 business days of payment. Shipping times may vary based on availability. Currently, we ship within the USA only. Free USPS Ground shipping is offered on orders $35 and above. For paid orders under $35, shipping fees are calculated at checkout. We encourage customers concerned about seed damage to select alternative shipping options, as standard shipping may subject seeds to postal processing machinery.
- Returns, Refunds, and Exchanges: Due to the nature of our products, all sales are final. We do not accept returns or exchanges. If you have questions or concerns about a product, please contact us before ordering.
- User Account: Users are responsible for maintaining the confidentiality of their account and password. You agree to accept responsibility for all activities that occur under your account.
- Limitation of Liability: Mai Vang Garden shall not be liable for any special or consequential damages arising from the use of or inability to use our materials or products, even if we have been advised of the possibility of such damages. Some jurisdictions may not allow this limitation, so it may not apply to you.
- Governing Law: These terms are governed by the laws of Texas, and you agree to submit to the exclusive jurisdiction of Texas courts.
- Changes to Terms and Conditions: Mai Vang Garden reserves the right to update or change these terms by posting modifications on our website. It is your responsibility to review these terms periodically.
Contact Information: For questions regarding these Terms and Conditions, please contact us through our support form on the website.